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FAQ

 

 

FAQ

Q: I am interested in your 3D printing service, what do I need to do?

  • You may contact us here to further discuss.
  • If you have the digital file of the 3D design you are looking to 3D print, you can send it to us for price quote.

 

 

Q: I do not have the digital file of the 3D design, are you able to help me 3D print it?

  • Yes, we also provide 3D design/modelling service to help you create the 3D model needed to be 3D printed.
  • You may contact us here to further discuss.

 

 

Q: I only have the 2D image (Images, QR Codes, Custom Pictures, etc.), are you able to help me 3D print it?

  • Yes, reach out to us as we may be able to help you convert those files into the desired 3D file.
  • You may contact us here to further discuss.

 

 

Q: What is Steel Skeleton Reinforcement (SSR) for 3D printed parts?

  • Steel Skeleton Reinforcement (SSR) is a method developed in-house by us, which provides a steel reinforcement for 3D printed parts.
  • This allows you to use 3D printed parts in applications that were previously not possible.

 

 

Q: Do you offer any Guarantee? I am concerned the parts do not turn out as good as I expect.

  • Yes! We understand that 3D printing is still a relatively new technology, and it makes people uncertain about it.
  • Therefore, we are providing a Working Parts Guarantee.
  • That means you either get 3D printed parts that works as you expect, or you get it for FREE (we will provide a full refund.)